Returns & Refunds

01

Returns

We offer a 7-day return window from the date you receive your order.

• Eligibility: To be eligible for a return, your item must be in the same condition that you received it — undamaged and clean. We cannot accept returns on items that show signs of wear or use.
• Timeframe: If more than 7 days have passed since your delivery, we unfortunately cannot offer you a return or a refund.
• Return Shipping Costs: If you are returning an item because you have changed your mind or are no longer happy with the product, you will be responsible for the full cost of return shipping. We will provide you with the correct return address once your request is approved.

02

Incorrect or Damaged Orders

If we sent you the wrong item or if your order arrived damaged, Everything About Decor will take full responsibility.

• We will schedule a courier to collect the incorrect or damaged item at our expense.
• You may choose between a replacement or a full refund.
• Please contact us immediately with photos of the damaged or incorrect item so we can resolve this as quickly as possible.

03

Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

• Processing Time: Approved refunds will be processed via EFT. Please allow 2 to 7 working days for the funds to reflect in your account.
• Proof of Payment: We will provide you with a Proof of Payment (POP) for your records once the transaction is completed.
• Banking Details: It is your responsibility to provide the correct banking information. Everything About Decor will not be held liable for the loss of funds if incorrect banking details were provided.

04

How to Start a Return

To initiate a return or report an incorrect or damaged order, please contact us as soon as possible via our Contact page or by emailing us directly. Include your order number and a brief description of the issue.